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Software Support

We're on the look out for a Junior Software Support Executive! Read our job description below and join our team today.

We're on the look-out for a Jr. Software Support Executive!

Location: Singapore (on-site)

 

About Us: We are a dynamic and innovative company seeking looking for a passionate Junior Software Support Executive to join our team in Singapore. Our company is dedicated to delivering cutting-edge solutions and creating an environment where creativity and collaboration thrive.
 

Responsibilities:

 

  • Respond to customer inquiries and provide technical support to clients via phone, email, or chat.

  • Guide customers through step-by-step solutions to resolve technical problems.

  • Document and track customer interactions and issues.

  • Assist in completing user acceptance test and set-up of new projects. 

  • Collaborate with cross-functional teams to resolve issues raised by customers.

Requirements:

 

  • Diploma or higher in Information Technology, Business Administration or a related field.

    • Fresh graduates are welcomed to apply.​

  • Excellent communication and interpersonal skills. 

  • Ability to work independently and in a team environment.

  • Excellent problem-solving skills and attention to detail.

  • Excellent spoken and written English.

Good to Have:

 

  • Familiarity with ERP Softwares / Accounting Softwares is an added advantage.

  • Familiarity with performing user acceptance test is an added advantage.

  • Ability to understand and converse comfortably in mandarin.

  • 2 years of relevant experience (fresh graduates are still welcomed to apply).

 

Benefits:

 

  • Competitive salary and performance bonuses.

  • Opportunities for professional growth and development.

  • Collaborative and inclusive work environment.

 

How to Apply:

Interested candidates are invited to send their resume and a cover letter outlining their relevant experience and why they are a good fit for this role in the submission form. 

 

Join us and be a part of a team that values innovation, creativity, and excellence!

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