QUESTIONS?
Check out our FAQ section below to see if your questions are answered. For technical support, please head down to the Support Section instead.
FREQUENTLY ASKED QUESTIONS
General
What does ZETTAPPs run on and how much space does it need?
ZETTAPPs runs on browser, which makes it easy for you to access it anywhere, anytime. No additional downloads or installation is required. All that's needed is a secured internet connection on your smart device and you're good to go.
What happens to my data when my computer is spoiled/ broken down?
Fret not, your data is kept secured even when your computer is down. Why?
When can I start using the system upon confirmation?
Each project is unique to its own. Our project timeline ranges from 2-8 months depending on its complexity.
Can I do a trial using ZETTAPPs before deciding to purchase?
As each and every solution is unique to its own business nature, drop us an email at sales@zetta-solution.com along with a brief introduction of your business and we'll get back to you shortly.
E-Invoicing
What is E-Invoicing and how can Zetta help?
E-Invoicing is IMDA's latest initiative to push SMEs in Singapore to digitalize the way they send invoices. In collaboration with EU Peppol, E-Invoicing aims to reduce human error, carbon footprints as well as increase efficiency.
Who is on the E-Invoicing platform now?
A majority of government agencies as well as banks are currently onboard of the platform while the number of SMEs adopting is increasing gradually.
Is my data protected in the Peppol Network?
Yes, regardless of sending or receiving, your data is protected by the highest standard of encryption.
How much is E-Invoicing with Zetta?
We're more than happy to help you kick start your E-Invoicing journey!
Pricing
Am I guaranteed to receive up to 80% funding from the PSG Application?
There are no guarantees that you will be able to receive the full 80% fundings from the grant. This decision is made completely by Enterprise Singapore.
How much is ZETTAPPs?
Prices vary according to the complexity of your business. If you're looking for a standard/ minimal package to get you started, you may head on down to this page for a breakdown of pricing as well as features.
What grants are available for me?
Zetta Soluton is a pre-approved vendor by IMDA. Solutions provided by us are eligible for 2 types of grant:
How much is E-Invoicing with Zetta?
We're more than happy to help you kick start your E-Invoicing journey!